Terms of Service

Last updated: 11-Mar-2026

1. OVERVIEW

Welcome to KYRO.

Our website, https://www.kyroeyewear.com (the “Website”), is operated by LUAMINA PTE. LTD. in Singapore and its affiliated legal entities.

In these Terms of Service, the expressions “we,” “us,” and “our” mean KYRO and the legal entity acting as the seller for your transaction, as determined by the payment method used at checkout.

When you browse, access, or purchase through the Website, you agree to be bound by these Terms and to enter into an agreement with the applicable contracting entity described in Section 6.

These Terms apply to use of the Website and purchases made through it.

2. INCORPORATED POLICIES

The following policies form part of these Terms of Service:

• Shipping Policy

• Cancellation Policy

• Return & Refund Policy

• Damaged/Defective Policy

• Customs & Duties Policy

• Privacy Policy

If a provision conflicts with these Terms, these Terms take precedence except where another policy expressly provides otherwise or applicable law requires a different result.

3. DEFINITIONS

Products: Consumer merchandise offered through the Website.

Standard Products: Merchandise that has not been customized or personalized.

Processing Time: The period needed to prepare an order for shipment.

Estimated Delivery Time (ETA): The anticipated delivery period, including processing and transportation.

Delivery Date: The date the shipping carrier records the package as delivered.

Business Days: Monday through Friday, excluding public holidays.

4. ELIGIBILITY AND USER INFORMATION

You must have reached the legal age of majority in your jurisdiction to use our services.

When placing an order, you agree to provide complete and accurate contact, payment, billing, and delivery details. Delays or failed deliveries resulting from inaccurate customer-provided information may not be our responsibility.

5. PRODUCT INFORMATION AND AVAILABILITY

KYRO takes reasonable steps to describe its merchandise accurately. Nevertheless, product appearance may differ slightly from images because of display settings, illumination, or manufacturing variations.

Packaging and product details may also vary. Stock availability can change, and we may restrict purchase quantities, discontinue items, or decline service where reasonably appropriate.

6. ORDER ACCEPTANCE, PAYMENT AND RESPONSIBLE ENTITY

Submitting an order represents an offer to purchase from KYRO. Acceptance occurs after successful payment and issuance of an order confirmation.

We may reject or cancel orders for reasons including insufficient inventory, incorrect pricing, suspected fraudulent activity, or operational limitations. Payments for cancelled orders will be refunded under the applicable policy.

Purchases are intended for personal or household purposes rather than commercial resale.

Payment Processing and Contracting Entity

The responsible seller depends on the payment method selected at checkout.

PayPal transactions

Payments using PayPal are handled by:

LUAMINA PTE. LTD.
Singapore

For such transactions, LUAMINA PTE. LTD. serves as the merchant of record and contractual seller.

Other payment methods

Transactions completed using other available payment options, potentially including credit cards and Shopify Payments, may be handled by:

BIKERSLIFESTYLE LTD
United Kingdom

Where applicable, BIKERSLIFESTYLE LTD is the merchant of record.

This allocation does not diminish applicable customer protections or our obligations concerning fulfillment and refunds.

7. FULFILLMENT, PROCESSING AND SHIPPING

Orders undergo preparation before dispatch. Delivery estimates are indicative rather than guaranteed and may be affected by shipping networks, customs, regulatory checks, weather, or unusually high demand.

Tracking details will be shared when available. Subject to applicable law, KYRO remains responsible for the risk of loss until carrier tracking confirms delivery.

8. CUSTOMS, DUTIES AND TAXES

Cross-border purchases can be subject to import duties, taxes, or customs procedures.

Depending on the destination and shipping arrangement, these costs may already be incorporated into the order price or administered by our logistics providers.

Recipients may need to supply information required for customs clearance.

9. CANCELLATIONS AND ORDER CHANGES

Requests to change or cancel an order are subject to our Cancellation Policy. Changes may become unavailable once preparation or shipping has begun.

10. RETURNS AND REFUNDS

Our Return & Refund Policy establishes the conditions, time limits, and procedures for returns.

Qualifying merchandise must meet the relevant eligibility criteria. Approved refunds are processed following the required review and inspection.

11. DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Customers should report damaged, defective, or incorrectly supplied products within the reporting period established by our Damaged/Defective Policy.

We may request photographs, video, or additional supporting information. Depending on the circumstances, an approved claim may lead to replacement, a partial refund, or a full refund.

12. PRODUCT VARIATIONS

Product photography is illustrative. Small differences associated with lighting, screen calibration, or manufacturing tolerances do not automatically establish that an item is defective.

13. PROMOTIONS AND DISCOUNTS

Promotional offers are governed by the conditions presented with the promotion.

Unless expressly permitted, discounts cannot be combined. Offers may be amended or discontinued at our discretion, subject to applicable law and existing purchase commitments.

14. INTELLECTUAL PROPERTY

Text, trademarks, images, videos, graphics, logos, and other Website materials belong to KYRO or its licensors.

You may not copy, redistribute, or commercially exploit protected materials without the appropriate authorization.

15. THIRD-PARTY SERVICES

Certain services and tools may be supplied by independent providers. Such services are offered according to their applicable terms, and KYRO does not control their operation.

16. THIRD-PARTY LINKS

Links to external websites may appear throughout our Website. Their content, policies, and security practices are outside our control.

17. USER SUBMISSIONS AND FEEDBACK

By providing reviews, suggestions, photographs, or other feedback, you authorize KYRO to use and publish those submissions for legitimate business purposes under a worldwide, royalty-free license.

You represent that you have the necessary rights to submit the content and that its use does not infringe another person's rights.

18. ERRORS AND OMISSIONS

We may correct inaccurate information concerning products, availability, pricing, and promotions. Where appropriate, orders affected by material errors may be cancelled and payments refunded.

19. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our merchandise and services are supplied on an “as available” basis.

Nothing in these Terms excludes warranties or protections that cannot lawfully be waived.

20. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, KYRO is not liable for indirect, incidental, special, or consequential losses associated with the Website or its products.

Mandatory consumer rights remain unaffected.

21. INDEMNIFICATION

To the extent legally permitted, you agree to indemnify KYRO and its affiliated entities against claims resulting from unlawful use of the services or a breach of these Terms.

22. TERMINATION

Access to the Website may be restricted or terminated where these Terms are violated.

23. SEVERABILITY

If any provision is determined to be unlawful or unenforceable, the other provisions will continue to apply.

24. ENTIRE AGREEMENT

These Terms, together with their incorporated policies, constitute the agreement governing your relationship with KYRO in connection with the Website and purchases.

25. ASSIGNMENT

Our rights and obligations under these Terms may be transferred in connection with an appropriate corporate reorganization or transfer of the business.

26. GOVERNING LAW

These Terms are governed by Singapore law. Disputes are subject to the jurisdiction of Singapore courts, except where mandatory consumer protection rules provide otherwise.

27. CHANGES TO TERMS

KYRO may revise these Terms periodically. The current version will be published on this page.

Continued use following an update may constitute acceptance of the revised Terms where permitted by law.

28. CONTACT INFORMATION

Questions concerning these Terms or an order may be directed to:

KYRO
Email: contact@kyroeyewear.com

944 Via Ondulando, Ventura, CA 93003, United States

These registered offices are for official correspondence and mailing only. Product returns and physical deliveries are not accepted at these addresses.